Effective beginning June 15, 2021
The Mable First Order Guarantee is designed to help you discover your next best seller with confidence.
If your first qualifying Mable order doesn’t sell through within 90 days, we'll issue you credit on a future order for the amount of the remaining inventory, up to $250.
How it works:
Customers are eligible for the Mable First Order Guarantee on their first qualifying purchase from Mable, 90 days after the first qualifying order was placed. If at the end of the 90 day period, you still have inventory from your first qualifying order, you can contact us to get a credit issued to your account. Read on for more information on qualifying orders.
How to use the First Order Guarantee
- Call us at 617-938-3953, or send an email to email@example.com with the subject line “First Order Guarantee”
- Include your photo of the remaining inventory, or have a photo handy on the phone
- Include a brief summary of the inventory, including item counts
- Our sales team will confirm your credit amount, issue you your credit, and offer support finding your next fast moving product.
The fine print:
- Your first qualifying order is defined as the items you purchased on your first Mable buying day, excluding any order placed from a brand where there is record of an existing relationship.
- The credit will equal the wholesale value of the unsold products as reflected on your invoice, up to a maximum of $250.
- If your first Mable order consisted of products from multiple brands, you may combine unsold inventory from multiple brands to take advantage of the First Order Guarantee, for a credit not to exceed $250.
- You have up to one year from the date of your first qualifying purchase to inform the Mable team that you’d like to make a claim.
- We may require you to take a photo of the inventory, for our own records.
- The first order guarantee does not apply to products that have a shelf life of fewer than 120 days.
What doesn’t apply:
- First orders placed between existing relationships, as defined by commission generated on the order.
- Claims without visual proof of unsold inventory
We’re committed to helping you find incredible inventory for your business. Thanks for trusting Mable to be your wholesale partner!