Orders placed on Mable (excluding orders from distributors) are shipped to your store directly from the brand, using the brand's shipping carrier of choice. Mable partners with hundreds of brands that offer free shipping. For the brands charging for shipping, we guarantee you will never pay over 25% of the order total in shipping cost. See below for details and examples.
Free Shipping brands
Shipping is free with these brands when you hit their free shipping order minimum. Mable is supporting these brands by splitting the shipping costs 50/50.
Brands that offer free shipping are highlighted with a blue banner that shows their free shipping minimum.
Below is an example of an invoice that will show your order shipped for free.
Mable's 25% Shipping Max guarantee
You'll never pay more than 25% of the PO value in shipping for any order. This guarantee applies to orders from brands that do not offer free shipping AND for orders from Free Shipping brands when you don't meet the order minimum. The shipping total will be shown as TBD when you check out until the brand adds the shipping cost. A temporary hold for the order total + 25% for shipping will be placed on your credit card until we input the final cost for shipping.
Once your order ships and the invoice is generated, your invoice will show the final shipping cost.
If the shipping total does not exceed 25%, the invoice will indicate that the buyer has paid 100% of the shipping.
As we work to grow Mable and expand our offerings of harder-to-ship products and brands, our goal is to continue to offer cost-effective shipping solutions for both retailers and brands.
If you have any questions about shipping or about your order, please contact firstname.lastname@example.org with your question or submit and request here and we will get back to you shortly.